Erudite Relics of Loc Huu Ho

By Scott Berkun, June 1, 2006

In part one, I covered getting started, why managers are different and other essentials. Here in part 2 we get into tactics you need for the first few weeks.

Getting acclimated

Survival training of any kind teaches you one thing: before you act, know where you are. Say, for example, I dumped you, blindfolded and dehydrated, in the Swiss Alps. Your first move wouldn’t be to run around, tripping over stones, yelling orders at sheep. Instead you’d be best be served by figuring out how to remove that blindfold and get your bearings. Only then could you possibly find the direction most likely to provide you with shelter and drinking water (or at least some Swiss chocolate. Yum).

When you become a manager, even in an organization you’ve worked in for years, the landscape changes because of your new managerial status. Before you throw orders around and correct the mistakes of manager’s past, stop, look and listen. Observe what is happening today, right now. Talk to the people you’re working with and ask them what they see happening that you should be working on in your first weeks, especially the most experienced and respected people on your team. See what concerns or ideas they have that perhaps went unheard before. If nothing else, start building relationships from day one with those that work with and for you. Watch the clock in these meetings: make sure you spend more time listening to them than talking. If they ramble, ask them for recommendations. If they have nothing to say, invite them to follow up if they wish, but move on: there’s a lot to do. Read the rest of this entry »

By Scott Berkun, January 25, 2006

The central mistake new managers make is egoism. On the surface, the change is all about you: you’ve been promoted, you have a new job title, you have a new office. Perhaps you’ve been waiting for this change for some time, while watching peers or friends get promotions, and now finally you feel you’ve received the respect you’ve earned. Congratulations! But be warned: how or why you became a manager has little to do with doing the job well. The sooner you recognize how different success as a manager is from success as worker, the better off you’ll be. Good managers are rare (how many have you had?): so if you’re new to the game, and would like to be a good one, this essay is for you.

Why managers are different

On the day your job title includes “manager” others depend on you. They will look to you for leadership, guidance, or advice. They may rely on you for career direction and job security. You have more influence on their happiness, and success than most people in their lives. All this is what makes the transition to management a challenge: even if you are currently the most important programmer, marketer, or designer in an organization, there are new stresses and responsibilities you’ve never faced. The psychology and responsibility of managing others is complex and should be taken seriously. Read the rest of this entry »

“I lack only one of having a hundred,” said a student after an examination; “I have the two naughts.” And all he did lack was a one, rightly placed. The world is full of opportunities. Discernment to perceive, courage to undertake, patience to carry through, will change the whole aspect of the universe for us and bring positive achievement out of meaningless negation.

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